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eBooks found: 1
Designing the Best Call Center for Your Business, 2nd Edition
Brendan B. Read
Elsevier S&T, January 2005
ISBN: 9781578203130
This revised and expanded edition examines all key aspects of opening and expanding a live agent call center.
List Price: $44.95 eBook price: $39.99
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Brendan B. Read
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