Ivanka Menken eBooks
eBooks found: 10
Cloud Computing Foundation Complete Certification Kit - Study Guide Book and Online Course - Third Edition
Emereo Pty Ltd, October 2011
ISBN: 9781743332498
Cloud Computing: The Hot tech certification that will boost your career. Technical certifications, the ticket to higher pay and more prestige, also keep you employed. The trick is to get the one that will >>
eBook price:
$199.99
ITIL® Foundation Complete Certification Kit -Study Book and eLearning Program 4th Edition
Emereo Pty Ltd, September 2011
ISBN: 9781743331361
The ITIL® (Information Technology Infrastructure Library) Foundation Complete Certification Kit is the most complete guide for anyone involved in IT Service Management and who are aiming to take the ITIL® >>
List Price:
$99.95
eBook price:
$86.99
An introduction to Cloud Computing - Educational resources to get you started on the Business of Cloud Computing
Emereo Pty Ltd, August 2011
ISBN: 9781742447919
CLOUD COMPUTING - what is it, and what can we expect from it? These basic questions are asked by even the most experienced IT Professional. Cloud computing is a term that is on everybody's lips these >>
List Price:
$29.95
eBook price:
$25.99
Help Desk Manager - Complete Certification Kit: Essential Study Guide and eLearning Program - Second Edition
Emereo Pty Ltd, August 2011
ISBN: 9781743048078
What are the most common mistakes made by Help Desk/Service Desk Managers? - What's the trick to running a call center or help desk that is Great? - How to Create value from a Help Desk standpoint - What >>
eBook price:
$199.95
Help Desk Analyst Complete Certification Kit: Essential Study Guide and eLearning Program - Second Edition
Emereo Pty Ltd, July 2011
ISBN: 9781743047255
Your primary responsibility as a Help Desk Analyst is to provide top-notch first-level support, which will require troubleshooting technical issues, supporting complex software and computer technology >>
eBook price:
$199.95
Help Desk Technician - Complete Certification Kit Book - Second Edition - Essential Study Guide and eLearning Program, Second Edition
Emereo Pty Ltd, July 2011
ISBN: 9781743332160
Boost your career with this book and the accompanying instant-on certification program and community for sharing Help Desk Technician answers, ideas and solutions. A typical Help Desk Technician provides >>
eBook price:
$199.95
Service Level Management Complete Certification Kit - Comprehensive Study Book and eLearning Program
Emereo Pty Ltd, July 2011
ISBN: 9781743047262
The Service Level Manager is responsible for maintaining the service level agreement structure, including SLAs, OLAs and underpinning contracts. The SLM designs, maintains and reviews a structure for the >>
eBook price:
$199.95
ISO/IEC 27002 Foundation Complete Certification Kit - Study Guide Book and Online Course - Second edition
Emereo Pty Ltd, June 2011
ISBN: 9781743044971
The first edition of this book and its accompanying eLearning course is regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service's book, the authors once again >>
eBook price:
$199.95
The Business Relationship Management Handbook - The Business Guide to Relationship management; The Essential Part Of Any IT/Business Alignment Strateg
Emereo Pty Ltd, May 2011
ISBN: 9781743042229
The first and second edition of this book are regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service's book, the authors once again present a step-by-step guide >>
List Price:
$39.95
eBook price:
$34.99
ISO/IEC 20000 Foundation Complete Certification Kit: Study Guide Book and Online Course
Emereo Pty Ltd, June 2009
ISBN: 9781921523700
Complete ISO/IEC 20000 Foundation Certification exam prep 136 page study guide plus supplemental interactive eLearn course, including including in-depth coverage of all exam objectives, narrated PowerPoint >>
List Price:
$99.95
eBook price:
$86.99
.jpg "Are You This Author? Click here!")
