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eBooks found: 1
How to Develop, Implement and Enforce ITIL V3's Best Practices
Gerard Blokdijk & Jackie Brewster & Claire Engle
Emereo Pty Ltd, May 2009
ISBN: 9780980513660
Comprehensive walk-though of the 5 Critical Lifecycle Steps, core principles, best practices & support materials for adoption and implementation of the ITIL V3 IT Service Framework.
List Price: $59.95 eBook price: $51.99
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Jackie Brewster
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