John Kimberly eBooks

In 1983, the first patient classification system to be used on a national basis, the Diagnosis Relate Groups (DRGs), was adopted as part of the Prospective Payment System in the United States. This system >>

Who are you? Your customers, employees, and investors demand to know. More than ever before, your company’s identity will shape the results it can achieve. Identity is about far more than branding, culture, >>