
Joseph Michelli eBooks
Epub and PDF format
Epub and PDF format
Joseph Michelli eBooks
eBooks found: 4
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
Joseph Michelli
McGraw-Hill, October 2011
ISBN: 9780071749589
Format: ePub, PDF
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
Joseph Michelli
McGraw-Hill, April 2011
ISBN: 9780071773546
Format: ePub, PDF
The New Gold Standard : 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Joseph Michelli
McGraw-Hill, June 2008
ISBN: 9780071548335
Format: PDF, ePub
When Fish Fly
Joseph Michelli & John Yokoyama
Hyperion, August 2004
ISBN: 9781401381448
Format: ePub




