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You are here:  eBook Store › Authors › Robert Bacal

Robert Bacal eBooks



eBooks found: 11
How to Manage Performance
McGraw-Hill, April 2004
ISBN: 9780071435314
HOW TO MANAGE PERFORMANCE - 24 Lessons for Improving Performance Dramatically increased productivity is the primary driver of growth in today's workplace. But productivity improvements don't occur in a >>
List Price: $7.95 eBook price: $5.99
Perfect Phrases for Customer Service
McGraw-Hill, December 2004
ISBN: 9780071465113
Tools for pleasing even the most demanding customersA satisfied customer is a loyal customer, and in todays supercompetitive business economy few things are as crucial to a company's bottom line as the >>
List Price: $9.95 eBook price: $7.99
Perfect Phrases for Customer Service, Second Edition
McGraw-Hill, November 2010
ISBN: 9780071745062
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEYou've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. >>
List Price: $12.00 eBook price: $9.99
Perfect Phrases for Managing Your Small Business
McGraw-Hill, November 2008
ISBN: 9780071641876
The Right Phrase for Every Situation . . . Every Time!As a small business owner, you may find yourself overwhelmed with endless chores, decisions, and day-to-day responsibilities. Communicating clearly >>
List Price: $9.95 eBook price: $7.99
Perfect Phrases for Performance Reviews
McGraw-Hill, November 2002
ISBN: 9780071408387
Hands-on help for quickly­­and persuasively­­writing company-mandated performance appraisalsWriting performance appraisals is one of the most difficult and time-consuming tasks managers face. Perfect Phrases >>
List Price: $10.95 eBook price: $8.99
Perfect Phrases for Performance Reviews 2/E
McGraw-Hill, November 2010
ISBN: 9780071745079
The Right Phrase for Every Situation . . . Every TimePerfect Phrases for Setting Performance Goals has hundreds of precisely-worded phrases you can use when reviewing future performance goals with your >>
List Price: $12.00 eBook price: $9.99
Perfect Phrases for Setting Performance Goals
McGraw-Hill, March 2004
ISBN: 9780071433839
Set the bar for outstanding performanceA follow-up to the top-selling Perfect Phrases for Performance Reviews, this book provides managers with phrases and goals that describe expected future performance >>
List Price: $9.95 eBook price: $7.99
Perfect Phrases for Setting Performance Goals, Second Edition
McGraw-Hill, November 2010
ISBN: 9780071745055
The Right Phrase for Every Situation . . . Every TimePerfect Phrases for Setting Performance Goals provides hundreds of precisely worded future performance goals. You can put them to use for virtually >>
List Price: $12.00 eBook price: $9.99
Performance Management 2/E
McGraw-Hill, December 2011
ISBN: 9780071772259
Proven strategies for maximizing employee commitment and performanceAs a manager, you know that employee performance is your most important asset—but are you making smart, well-thought-out efforts to leverage >>
List Price: $17.00 eBook price: $12.99
The Complete Book of Perfect Phrases for High-Performing Sales Professionals
McGraw-Hill, September 2009
ISBN: 9780071636094
McGraw-Hill’s Complete Perfect Phrases series packs threePerfect Phrases titles into one comprehensive edition—givingreaders all the phrases, expertise, and guidance they need tomeet and exceed their goals. >>
List Price: $19.95 eBook price: $14.99