Sid Kemp eBooks

Get past the hype to discover what quality management programs really work Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from >>

Say goodbye to dry presentations, grueling formulas, and abstract theories that would put Einstein to sleep -- now there's an easier way to master the disciplines you really need to know. McGraw-Hill's >>

Practical methods for solving messy problems in the officeFrom underperformance to office romances to interpersonal conflicts, Perfect Solutions for Difficult Employee Situations gives you effective techniques >>

Managers in all types of organizations and environments must be able to prepare, or at least understand, a realistic and results-oriented budget. Budgeting for Managers­­rich in practical techniques and >>

Now that CDMA has been accepted as a key component of worldwide 3G systems, service providers, capacity planners, engineers and technicians need to understand the best methods and tools for maximizing >>