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eBooks found: 1
Customer Relationship Management
Simon Knox & Adrian Payne & Lynette Ryals
Routledge, May 2012
ISBN: 9780750656771
Customer Relationship Management presents a ground-breaking strategic framework for successful CRM policy. Built around Professor Payne's five key processes, the book demonstrates a systematic management >>
List Price: $67.95 eBook price: $62.99
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