Customer Service

Welcome to eBookMall Customer Service! We're here to help. Our online FAQ has answers to all of the most common questions. If your question isn't answered there, you can contact us by email anytime for personal assistance.

FAQ

If you haven't already, please take a look at our FAQ for answers to common questions.

Check the eBook Issues FAQ for troubleshooting related to PDF and ePub eBooks, Adobe Digital Editions, and Adobe DRM.

Email Us

For technical support or eBook ordering questions, email us at ebookhelp@ebookmall.com

When applicable, please include the following in your email:

- Your order number (found in your order confirmation email or
My Account)

- The type of computer or device that you're attempting to read your eBook on.

- Any and all details about the issue that you're experiencing, including the full text of any error messages you might have seen.

Our customer service team is standing by to help you! We want you to have a good experience with eBooks and we'll do everything we can to make sure that happens.