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Citizens and Service Delivery
Citizens and Service Delivery
World Bank Publications, December 2011
ISBN: 9780821389300
In many low and middle income countries, dismal failures in the quality of public service delivery such as absenteeism among teachers and doctors and leakages of public funds have driven the agenda for >>
List Price: $19.99 eBook price: $16.99
Citizens, Politicians and Providers: The Latin American Experience with Service Delivery Reform
Citizens, Politicians and Providers: The Latin American Experience with Service Delivery Reform
World Bank Publications, March 2005
ISBN: 9780821360903
"Latin American countries have seen significant progress in the past two decades in the coverage of social and infrastructure services. However, coverage gaps and poor quality of services remain a serious >>
List Price: $25.00 eBook price: $22.99