With wit and humor, you’ll learn the pitfalls of claims adjusting and how to handle potentially devastating situations. From bad hires to natural disasters, this step-by-step solutions guide will entertain you while you learn.
Some of the topics covered:
• Sock It to Me…The Jury Returns with a Runaway Award
• Uh-Oh…You’re in Default
• Dealing with the Psycho-Client from Hell
• Surviving Claim Audits and Market Conduct Exams