Are You Being Served? ePub (Adobe DRM) download by Samia Amin

Are You Being Served?

World Bank Publications
Publication date: December 2007
ISBN: 9780821371862
Digital Book format: ePub (Adobe DRM)

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This publication presents tools and techniques for measuring service delivery in health and education and people's experiences from the field in deploying these methods. It begins by providing an introduction to the different methodological tools available for evaluating the performance of the health and education sectors. Country specific experiences are then explored to highlight lessons on the challenges, advantages and disadvantages of using different techniques to measure quality in a variety of different contexts and of using the resulting data to affect change. This book is a valuable resource for those who seek to enhance capacity for the effective measurement of service delivery in order to improve accountability and governance and enhance the quality of service delivery in developing countries.
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Are You Being Served? ePub (Adobe DRM) download by Samia Amin
World Bank Publications, December 2007
ISBN: 9780821371862
EAN:  2370003480481
ePub (Adobe DRM)
List Price: $29.99 eBook price: $27.99
Are You Being Served?: New Tools for Measuring Service Delivery PDF (Adobe DRM) download by Samia Amin
World Bank Publications, December 2007
ISBN: 9780821371862
EAN:  9785551826606
PDF (Adobe DRM)
List Price: $30.00 eBook price: $27.99
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