Branded Customer Service: The New Competitive Edge PDF (Adobe DRM) download by Janelle Barlow

Branded Customer Service: The New Competitive Edge

Berrett-Koehler Publishers
Publication date: September 2006
ISBN: 9781576758861
Digital Book format: PDF (Adobe DRM)

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The author of the bestselling A Complaint is a Gift, (Over 100,000 copies sold) details how to create a definitive, recognizable style of service that reinforces a companies brand values every time a customer interact with an organizational representative.
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Branded Customer Service: The New Competitive Edge PDF (Adobe DRM) download by Janelle Barlow
Berrett-Koehler Publishers, September 2006
ISBN: 9781576758861
EAN:  9781576758861
PDF (Adobe DRM)
List Price: $22.95 eBook price: $20.99
Branded Customer Service: The New Competitive Edge ePub (Adobe DRM) download by Janelle Barlow
Berrett-Koehler Publishers, September 2006
ISBN: 9781609943233
EAN:  9781609943233
ePub (Adobe DRM)
List Price: $22.95 eBook price: $20.99
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