Communication Gaps and How to Close Them PDF (Adobe DRM) download by Naomi Karten

Communication Gaps and How to Close Them

Addison Wesley Professional
Publication date: July 2013
ISBN: 9780133488692
Digital Book format: PDF (Adobe DRM)

Buy PDF

List price:
$19.99
Our price:
$17.99

You save: $2.00 (10%)
GET THIS EBOOK
FOR FREE!
Join our Facebook sweepstake, share and
get 10 likes. Winners
get notified in 24H!

This is the digital version of the printed book (Copyright © 2002).

The success of systems or software development depends on effective communication. But have you ever had trouble articulating a complex concept? Have you ever doubted that someone truly understood you–or that you completely received someone’s message?

Managers and technical professionals have to communicate effectively in order to understand client requirements, build work-related relationships, meet market demands, and survive time pressures. So often, though, communication breaks down, and nothing gets done (or done well, at least).

Thankfully, Naomi Karten–author of Managing Expectations–is here to help. Readers learn how to improve the way they handle a wide variety of communication conflicts, from one-on-one squabbles to interdepartmental chaos to misinterpretations between providers and customers.

Drawing on a variety of recognizable experiences and on useful models for understanding personalities, such as the Myers-Briggs Type Indicator and the teachings of family therapist Virginia Satir, Karten provides a series of powerful tools and concepts for resolving communication problems–as well as methods for preventing them in the first place.

Inadequate communications include misunderstood or missed messages, contradictory or mixed messages, and messages that are intentionally sabotaged. As the author notes, these miscommunications “can have a damaging, puzzling, and counterproductive impact on projects and relationships.” Karten helps readers identify many of the common factors that can cause communication gaps. For example,

  • mistaken assumptions of understanding
  • lack of follow-up
  • unfixed project terminology
  • emotional baggage
  • personality conflicts
  • mismatched communication preferences

Karten’s witty, conversational tone makes this book easy to read; her real-life stories and examples make it easy to understand; and her use of hilarious cartoons by Mark Tatro brings her lessons to life.

Communication Gaps and How to Close Them is a must-read for anyone who recognizes that the way he or she communicates in professional encounters, as well as in personal ones, can be improved. With Karten’s useful insights and practical techniques, this book will change not only how you communicate but also how you think about communication.

Please sign in to review this product.
Format:
Devices:
Communication Gaps and How to Close Them PDF (Adobe DRM) can be read on any device that can open PDF (Adobe DRM) files.

File Size:
2569 Kb
Language:
ENG
Copy From Text:
Enabled. Limit of 30 selections within 30 days.
Printing:
Enabled. Limit of 30 pages within 30 days.
Communication Gaps and How to Close Them PDF (Adobe DRM) download by Naomi Karten
Addison Wesley Professional, July 2013
ISBN: 9780133488692
EAN:  9780133488692
PDF (Adobe DRM)
List Price: $19.99 eBook price: $17.99
Communication Gaps and How to Close Them ePub (Adobe DRM) download by Naomi Karten
Addison Wesley Professional, July 2013
ISBN: 9780133488708
EAN:  9780133488708
ePub (Adobe DRM)
List Price: $19.99 eBook price: $17.99
Other books by Naomi Karten
Managing Expectations: Working with People Who Want More, Better, Faster, Sooner, NOW! ePub (Adobe DRM) download by Naomi Karten
Managing Expectations: Working with People Who Want More, Better, Faster, Sooner, NOW!
Naomi Karten
Addison Wesley Professional, July 2013
ISBN: 9780133488364
Format: ePub, PDF
List Price: $19.99 Our price: $17.99
Presentation Skills for Technical Professionals: Achieving Excellence PDF (Adobe DRM) download by Naomi Karten
Presentation Skills for Technical Professionals: Achieving Excellence
Naomi Karten
IT Governance Ltd, September 2010
ISBN: 9781849280730
Format: PDF, ePub
List Price: $25.00 Our price: $22.99
Changing How You Manage and Communicate Change: Focusing on the Human Side of Change PDF (Adobe DRM) download by Naomi Karten
Changing How you Manage and Communicate Change
Naomi Karten
IT Governance Ltd, March 2009
ISBN: 9781905356942
Format: PDF, ePub
List Price: $25.00 Our price: $22.99