Crucial Conversations: Tools for Talking When Stakes Are High ePub (Adobe DRM) download by Joseph Grenny

Crucial Conversations: Tools for Talking When Stakes Are High

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McGraw-Hill
Publication date: June 2002
ISBN: 9780071415835
Digital Book format: ePub (Adobe DRM)
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The New York Times Bestseller!

Learn how to keep your cool and get the results you want when emotions flare.

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:

  • Prepare for high-impact situations with a six-minute mastery technique
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive
  • Keep listening when others blow up or clam up
  • Turn crucial conversations into the action and results you want

Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

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Outstanding

The power to be persuasive is a really useful skill nowadays. This what Kerry Patterson and Ron, Switzler Al McMillan and Ron McMillan and Joseph Grenny are trying to explain in Crucial Conversations: Tools for Talking When Stakes Are High. It is an explicit and concise book that teaches you how to deal with difficult people in difficult situations. It is very important to know how to explain a problem, how to listen, when to talk and what to say. All these issues are clearly stated in the well organised chapters of the book. You must not forget that there is no universal rule for having good conversations, because of the relativity of the situation, but after reading the book, I certainly had much more knowledge and I realised better that there are gestures and attitudes that we do not realise but we can control which lead to better outcomes.
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Crucial Conversations: Tools for Talking When Stakes Are High PDF (Adobe DRM) download by Joseph Grenny
McGraw-Hill, October 2001
ISBN: 9780071415835
EAN:  9785551230281
PDF (Adobe DRM)
List Price: $16.95 eBook price: $13.99
Crucial Conversations: Tools for Talking When Stakes Are High ePub (Adobe DRM) download by Joseph Grenny
McGraw-Hill, June 2002
ISBN: 9780071415835
EAN:  9787770945809
ePub (Adobe DRM)
List Price: $16.95 eBook price: $12.99
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