Dealing with Difficult People: 24 lessons for Bringing Out the Best in Everyone PDF (Adobe DRM) download by Dr Rick Brinkman

Dealing with Difficult People: 24 lessons for Bringing Out the Best in Everyone

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McGraw-Hill
Publication date: February 2003
ISBN: 9780071425667
Digital Book format: PDF (Adobe DRM)

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THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers. Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.
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