IT Service Management basato su ITIL®  V3 PDF (Adobe DRM) download by Arjen Arjen de Jong

IT Service Management basato su ITIL® V3

Van Haren Publishing
Publication date: March 2008
ISBN: 9789087532857
Digital Book format: PDF (Adobe DRM)
Rating starRating starRating star 1 user rated this ebook - write a review of IT Service Management basato su ITIL® V3.

Buy PDF

List price:
$15.99
Our price:
$11.99

You save: $4.00 (25%)
GET THIS EBOOK
FOR FREE!
Join our Facebook sweepstake, share and
get 10 likes. Winners
get notified in 24H!
Previously known as: ''IT Service Management based on ITIL V3 - A Pocket Guide'' This really popular pocket guide is a quick, portable reference tool designed for managers, to give an overall picture of the ITIL V3 upgrade. Covering not only the ITIL V3 Service Lifecycle approach, to provide even greater value, this handy new guide also describes the ITIL V3 functions and processes in a separate section as well. Key Features Our Yearly Top 1 Bestseller Endorsed by APMG - the official accreditor of OGC Key Content great for Foundation Exam preparation Portable Reference Guide and contains all the fundamentals The ITIL Service Lifecycle and the ITIL processes and functions are listed separately for a better practical approach  ITIL V3 Lifecycle includes Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. The body of this pocket guide is set up in two parts: Part 1 deals with the ITIL V3 Service Lifecycle, Part 2 deals with the individual functions and processes that are described in ITIL V3. Endorsements �Best pocket book for ITIL 3�This pocket book is better than the V2 ones - its a really comprehensive guide to V3� - Dee Partridge, Amazon Review �This book provides a very readable and different perspective on ITIL V3, and is ideal for people who want more than an overview but less than the full detail� - Kevin Holland, Programme Head, NHS Connecting for Health ��this text is a gem: it contains all I need to know about the 5 process groups, the new processes, and how I should go about introducing v3. I would heartily recommend it' - Gerry B, Amazon Review �I now use it before the meetings to prepare my list of questions and of course, its so small in size that I have it in my pocket most of the time at work. Buy it.....and you will not regret your purchase� - Amit Kumar, Amazon Review
Please sign in to review this product.
Format:
Devices:
IT Service Management basato su ITIL V3 - A Pocket Guide PDF (Adobe DRM) can be read on any device that can open PDF (Adobe DRM) files.

File Size:
2626 Kb
Language:
ITA
Copy From Text:
Disabled.
Printing:
Disabled.
Other books by Arjen Arjen de Jong
Les Fondamentaux  d? ITIL® V3 PDF (Adobe DRM) download by Arjen Arjen de Jong
Les fondamentaux de ITIL ® V3
Arjen Arjen de Jong & Axel Axel Kolthof & Jan Bon & Arjen de Jong & Jan Jan van Bon & Arjen Jong & Axel Kolthof & Jan van Bon
Van Haren Publishing, February 2009
ISBN: 9789087530587
Format: PDF
List Price: $49.99 Our price: $43.99
Fundamentos de  ITIL® V3 PDF (Adobe DRM) download by Arjen Arjen de Jong
Fundamentos de ITIL® V3
Arjen Arjen de Jong & Axel Axel Kolthof & Jan Bon & van Jan Bon & Arjen de Jong & Jan Jan van Bon & Arjen Jong & de Arjen Jong & Axel Kolthof & Jan van Bon
Van Haren Publishing, July 2008
ISBN: 9789087530600
Format: PDF
List Price: $54.99 Our price: $47.99
Foundations in IT Service Management basierend auf ITIL V3 PDF (Adobe DRM) download by Arjen Arjen de Jong
Foundations in IT Service Management basierend auf ITIL® V3
Arjen Arjen de Jong & Axel Axel Kolthof & Jan Bon & Arjen de Jong & Jan Jan van Bon & Arjen Jong & Axel Kolthof & NoContributor & Jan van Bon
Van Haren Publishing, June 2008
ISBN: 9789087530594
Format: PDF
List Price: $49.99 Our price: $43.99
IT Service Management  Basierend auf ITIL V3 PDF (Adobe DRM) download by Arjen Arjen de Jong
ITIL® V3 Das Taschenbuch
Arjen Arjen de Jong & Axel Axel Kolthof & Jan Bon & van Jan Bon & Arjen de Jong & Jan Jan van Bon & Arjen Jong & de Arjen Jong & Axel Kolthof & Jan van Bon
Van Haren Publishing, March 2008
ISBN: 9789087531041
Format: PDF
List Price: $24.99 Our price: $21.99