ITIL -  A Pocket Guide 2011 Edition PDF (Adobe DRM) download by Bon van Jan a.o.

ITIL - A Pocket Guide 2011 Edition

Van Haren Publishing
Publication date: December 2011
ISBN: 9789087539252
Digital Book format: PDF (Adobe DRM)
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Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all over the world to understand the essentials of ITIL (IT Infrastructure Library), the leading framework for IT service management. This pocket guide does exactly the same as previous editions: offering a concise summary of ITIL, based on ITIL® 2011 Edition. We have condensed the full ITIL framework, found in 2000 pages, into just 200 pocket-sized pages! It means that this book is an essential time-saving and cost-effective guide to ITIL 2011 Edition -- for both industry experts and students alike. Primarily it is a quick, portable reference tool to ITIL for all professionals in the service management community. What is the ?lifecycle? approach? What are the key service management processes and functions? Secondly the ITIL pocket guide can be used as part of the training material for everyone who wants to certify for the ITIL Foundation exam. The guide contents cover all of the specifications of APMG?s ITIL Foundation Certificate syllabus. Key Benifits Content officially licensed New version of this best selling title based on ITIL 2011 Edition A systematic approach to ITIL Save time: get the key points of ITIL 2011 in this concise guide Quality content, also great as study material for ITIL Foundation exam Portable reference guide ? and contains all the fundamentals
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ITIL -  A Pocket Guide 2011 Edition PDF (Adobe DRM) download by Bon van Jan a.o.
Van Haren Publishing, December 2011
ISBN: 9789087539252
EAN:  9789087539252
PDF (Adobe DRM)
List Price: $19.99 eBook price: $14.99
ITIL® ? A Pocket Guide 2011 Edition ePub (Adobe DRM) download by Bon van Jan a.o.
Van Haren Publishing, December 2011
ISBN: 9789087539788
EAN:  9789087539788
ePub (Adobe DRM)
List Price: $19.99 eBook price: $14.99