ITIL V3 - Een Pocketguide ePub (Adobe DRM) download by Annelies van der Veen

ITIL V3 - Een Pocketguide

Van Haren Publishing
Publication date: January 2008
ISBN: 9789087539894
Digital Book format: ePub (Adobe DRM)

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Inhoud is goedgekeurd door APMG (accreditor)Een systematisch overzicht van de IT-processen van IT Servicemanagement, op basis van best practicesDe ITIL Service Lifecycle en de ITIL processen and functies worden afzonderlijk behandeld zodat beide benaderingen afzonderlijk goed kunnen worden toegelicht.Bevat de basiskennis die nodig is voor het ITIL V3 Foundation examenHandzaam en bevat toch alle essentiële basiskennis over ITIL V3Internationale bestseller! Deze pocket guide onderscheidt zich door de volgende sterke punten: Deze pocketguide is al jaren lang de bestseller van Van Haren Publishing Officieel goedgekeurd door APMG - the official accreditor of OGC De inhoud is een goede basis als leerstof voor het ITIL V3 Foundation Examen Portable Reference Guide and contains all the fundamentals In afzonderlijke Delen wordt ingegaan op de ITIL Service Lifecycle en de processen and functies binnen ITIL V3 wat zeer handig is in het praktisch gebruik. De ITIL V3 Lifecycle omvat: Service Strategy, Service Design, Service Transition, Service Operation en Continual Service Improvement. De inhoud van deze pocketguide is onderverdeeld in twee secties: Sectie 1 behandelt de ITIL V3 Service Lifecycle, Sectie 2 behandelt de afzonderlijke functies en processen binnen ITIL V3. Endorsements Top marks given on all Amazon reviews! ??this text is a gem: it contains all I need to know about the 5 process groups, the new processes, and how I should go about introducing v3. I would heartily recommend it? (Gerry B, Amazon Review) ?I now use it before the meetings to prepare my list of questions and of course, its so small in size that I have it in my pocket most of the time at work. Buy it.....and you will not regret your purchase? (Amit Kumar, Amazon Review) ?Every ITIL Consultant/Manager MUST own this pocket book? (Amit Kumar, Amazon Review) ?Best pocket book for ITIL 3?This pocket book is better than the V2 ones - its a really comprehensive guide to V3? (Dee Partridge, Amazon Review) ?I heartily recommend this book? Excellent value for money and a genuinely useful book? (M Harfield, Amazon Review) ?This book provides a very readable and different perspective on ITIL V3, and is ideal for people who want more than an overview but less than the full detail? (Kevin Holland, Programme Head, NHS Connecting for Health)
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ITIL V3 - Een Pocketguide ePub (Adobe DRM) download by Annelies van der Veen
Van Haren Publishing, January 2008
ISBN: 9789087539894
EAN:  9789087539894
ePub (Adobe DRM)
List Price: $21.99 eBook price: $19.99
ITIL V3 - Een Pocketguide PDF (Adobe DRM) download by Annelies van der Veen
Van Haren Publishing, January 2008
ISBN: 9789087539016
EAN:  9789087539016
PDF (Adobe DRM)
List Price: $21.99 eBook price: $19.99
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