Just Listen: Discover the Secret to Getting Through to Absolutely Anyone PDF (Adobe DRM) download by Keith Ferrazzi

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Amacom
Publication date: March 2015
ISBN: 9780814436486
Digital Book format: PDF (Adobe DRM)
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The first step in persuading anyone to do anything is getting them to hear you out. But whether the person is a cynical colleague, furious customer, or overwhelmed spouse, their emotional barriers may be blocking your message. And if you can't break through, you can't move forward. Just Listen has helped tens of thousands of people tear down walls and establish productive communication. In this landmark book, veteran psychiatrist and business coach Mark Goulston reveals simple, proven techniques for moving people from resistance to consensus, explaining how to: Listen effectively • Make even a total stranger-perhaps a potential client-feel "felt" • Shift an angry or aggressive person into a calmer, more receptive state • Use empathy jolts to quickly bridge communication gaps •Turn negative people into assets using the "Magic Paradox" • Achieve buy-in, the linchpin of all negotiation, persuasion, and sales • And more
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Just Listen: Discover the Secret to Getting Through to Absolutely Anyone PDF (Adobe DRM) download by Keith Ferrazzi
Amacom, March 2015
ISBN: 9780814436486
EAN:  2370006419488
PDF (Adobe DRM)
List Price: $9.95 eBook price: $7.99
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone ePub (Adobe DRM) download by Keith Ferrazzi
Amacom, March 2015
ISBN: 9780814436486
EAN:  9780814436486
ePub (Adobe DRM)
List Price: $9.95 eBook price: $7.99
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