Key Account Plans ePub (Adobe DRM) download by Malcolm McDonald

Key Account Plans

Routledge
Publication date: June 2012
ISBN: 9781136390654
Digital Book format: ePub (Adobe DRM)

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To manage key accounts profitably you need strategic planning that works. This book is the definitive guide to achieving this based on the unmatched practical and research experience of Ryals and McDonald. Key Account Management is proven to deliver substantial benefits to the bottom line. Best practice companies know that real results from managing powerful customers are not achieved through short-term cost cutting. Instead, as the best companies understand, it depends on fostering carefully developed and profitably managed relationships with an equally carefully selected group of key accounts. This is a genuinely strategic activity that goes well beyond sales management and the simplistic use of budgets to generate targets. It is about the behaviours and practices that make predictable, profitable and sustainable Key Account Management possible. To achieve this the book is constructed to deliver-* Clear descriptions of the various techniques and the reason for their importance* A hugely powerful step by step approach to using the key techniques to build strategic skills * Templates for building real plans* Cases, examples and vignettes to show best real world practice Based on wide application in the business world, and the world class research at Cranfield Management School this book will be an essential introduction to the principles and reality of Strategic Key Account Planning. For senior managers, key account managers at all levels as well as those on executive and MBA courses it will be an essential guide and text.
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Key Account Plans ePub (Adobe DRM) download by Malcolm McDonald
Routledge, June 2012
ISBN: 9781136390654
EAN:  9781136390654
ePub (Adobe DRM)
List Price: $64.95 eBook price: $60.99
Key Account Plans PDF (Adobe DRM) download by Malcolm McDonald
Routledge, June 2012
ISBN: 9781136390661
EAN:  9781136390661
PDF (Adobe DRM)
List Price: $64.95 eBook price: $60.99
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