Management Mistakes in Healthcare PDF (Adobe DRM) download by Richard J. Davidson

Management Mistakes in Healthcare

Cambridge University Press
Publication date: December 2004
ISBN: 9780511252655
Digital Book format: PDF (Adobe DRM)

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This book defines management mistakes and offers a variety of models to classify and interpret them. It describes the evolution of management mistakes, techniques for identifying and disclosing mistakes, the relationship between management and medical mistakes, and steps to prevent and correct mistakes. Six case studies, drawn from a real set of events in healthcare organizations, describe management mistakes and are followed by commentaries by experts in the field of healthcare management. They indicate steps that might have produced more positive outcomes. Ultimately, managers will not be completely successful in making healthcare better and more cost-effective without viewing mistakes as learning opportunities. This book is written for healthcare managers throughout the world and for the benefit of their patients, staff and communities.
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