Authors Karl Weick and Kathleen Sutcliffe answer this question by pointing to high reliability organizations (HROs), such as emergency rooms in hospitals, flight operations of aircraft carriers, and firefighting units, as models to follow. These organizations have developed ways of acting and styles of learning that enable them to manage the unexpected better than other organizations. Thoroughly revised and updated, the second edition of the groundbreaking book Managing the Unexpected uses HROs as a template for any institution that wants to better organize for high reliability.
eBookMall is a recognized leader in eBooks. eBook downloads in PDF and ePub formats. Choose from 600,000+ eBooks and get a Free eBook download now!
Copyright © 2000-2015 eBookMall.com This website is subject to copyright laws and may be covered by other intellectual property.All rights reserved.