Microsoft Dynamics CRM 4 For Dummies PDF (Adobe DRM) download by David Lee

Microsoft Dynamics CRM 4 For Dummies

For Dummies
Publication date: September 2008
ISBN: 9780470397534
Digital Book format: PDF (Adobe DRM)

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Customer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are you’re already aware of all it can do for you. But with so many options and so much to think about, how do you get a CRM system in place with a minimum of hassle? Well, Microsoft Dynamics CRM 4 For Dummies is a great place to start!

Written by veteran CRM experts Joel Scott and David Lee, this friendly guide will have you understanding and using Microsoft’s CRM solution in a jiffy. Whether you’re considering a CRM system for the first time or you’ve decided to switch from another system to Microsoft Dynamics CRM, this book will make it easy to:

  • Maintain and manage all your customer information
  • Personalize Microsoft CRM to work for your business
  • Set up CRM to support sales, marketing, and customer service
  • Use the Outlook client
  • Manage territories and business units
  • Create and manage activities
  • Generate quotes and invoices
  • Implement and manage a marketing campaign
  • Work with contracts, and much more

Microsoft Dynamics CRM 4 For Dummies is packed with information on the latest version, It will help you get a unified view of your customer information and interactions through integrated sales, marketing, and customer service features. And that, as every business owner knows, is important to improving your bottom line!

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Microsoft Dynamics CRM 4 For Dummies PDF (Adobe DRM) download by David Lee
For Dummies, September 2008
ISBN: 9780470397534
EAN:  9780470397534
PDF (Adobe DRM)
List Price: $18.99 eBook price: $17.99
Microsoft Dynamics CRM 4 For Dummies ePub (Adobe DRM) download by David Lee
For Dummies, February 2011
ISBN: 9781118052600
EAN:  9781118052600
ePub (Adobe DRM)
List Price: $18.99 eBook price: $17.99
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