Software as a service (SaaS, typically pronounced [sæs]), sometimes referred to as ""on-demand software,"" is a software delivery model in which software and its associated data are hosted centrally (typically in the (Internet) cloud) and are typically accessed by users using a thin client, normally using a web browser over the Internet.
While practically every Internet service (such as Web search engine or web-based Email) is driven by some underlying software, the term Software as a Service (SaaS) is often used in the context of business applications, and in some cases even more narrowly as software in a category which has on-premises software; i.e., equivalent applications that are installed in businesses' computer networks or personal computers.
SaaS has become a common delivery model for most business applications, including accounting, collaboration, customer relationship management (CRM), enterprise resource planning (ERP), invoicing, human resource management (HRM), content management (CM) and service desk management. By now, SaaS has been incorporated into the strategy of all leading enterprise software companies.
This book is your ultimate resource for SaaS Tools for IT Operations. Here you will find the most up-to-date information, analysis, background and everything you need to know.
In easy to read chapters, with extensive references and links to get you to know all there is to know about SaaS Tools for IT Operations right away, covering: Software as a service, 24SevenOffice, Acrobat.com, Animoto, Google Apps, BigMachines, BlackSpider Technologies Limited, Brightidea, Business Intelligence 2.0, Cacoo, Clam AntiVirus, ASUS WebStorage, Dropbox (service), Fatpaint, Fedena, Feng Office Community Edition, FonGenie, Foundation network, Freightgate, Gaikai, GetApp.com, Gigya, Google Docs, Google Fusion Tables, Icloud, IKnowWare, Imaginatik, Intacct, IWork.com, KnowledgeTree, League Lab, LivePerson, LiveProcess, LotusLive, LucidChart, MashApps, Microsoft Forefront Online Protection for Exchange, MobileMe, MVaaS, My Phone, Net-results, Nivio, Office Web Apps, Office123, Online office suite, OnLive, OTOY, Pdfvue, Postini, QuickSchools.com, Really Simple Systems, RightNow Technologies, Salesforce.com, ShowDocument, SlideRocket, Smartsheet, Social BI, Nsite Software (Platform as a Service), Software plus services, Spigit, Syncdocs, TOA Technologies, Vindicia, Web 2.0, While You Were Out (Cloud application), Windows Phone Live, Yudu Media, Zoho Office Suite, Business software, 30 Digits, 3DVE, Active Policy Management, Advanced Business Solutions, Advanced Health & Care, Advanced Processing & Imaging, Alexandria (library software), Amadeus CRS, AMOS (software), AMS Device Manager, Applicant tracking system, Application retirement, Appulate, AquaLogic, Asset recovery software, AutoQuotes, Balanced scorecard, BOOKIT, BQE Software Inc, BrightWork (software), Business activity monitoring, Business intelligence tools, Business process interoperability, Business rules approach, Business simulation, Business Suite, Business support system, Business test case, CADO Systems Technical Information, Caesar II (analysis program), Call accounting, Carte, Chargify, Clicktime.com, Clubscan, CoAction.com, Collaborative planning software, Collaborative software, Compliance 360, Computer Assisted Mass Appraisal, Computer reservations system, Computerized Maintenance Management System, Contractor management, Convergence (telecommunications), Dashboards (management information systems), Db technology, Dealership Management System, DevExpress Reporting, Digital Nervous System, Distribution Center Management, ...and much more.
This book explains in-depth the real drivers and workings of SaaS Tools for IT Operations. It reduces the risk of your technology, time and resources investment decisions by enabling you to compare your understanding of SaaS Tools for IT Operations with the objectivity of experienced IT professionals.