SugarCRM For Dummies ePub (Adobe DRM) download by Karen S. Fredricks

SugarCRM For Dummies

For Dummies
Publication date: January 2009
ISBN: 9780470448380
Digital Book format: ePub (Adobe DRM)

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SugarCRM is an innovative customer relationship management software solution that enhances your company’s marketing effectiveness, drives sales performance, improves customer satisfaction, and provides executive insight into business performance. SugarCRM For Dummies will show you to take advantage of this free, open source CRM application to boost your sales and please your customers.

This guide helps you choose the flavor of Sugar you need, acquire and deploy it, set up accounts and contacts, and organize your day. You’ll first learn how to install SugarCRM, customize user preferences, create databases, and import contacts from other software. Next, you’ll discover how to extend SugarCRM’s capabilities to meet needs unique to your business. You’ll also find out how to:

  • Schedule appointments, link them to records and notes, and organize your sales opportunities
  • Build campaigns, track their success, and grow your contact list with Web-to-lead forms
  • Manage customer issues and forums to exterminate software bugs
  • Send e-newsletters and automate customer e-mail communication with templates
  • Take advantage of a complete recipe book for SugarCRM administrators
  • Improve sales performance with SugarCRM
  • Provide great service to your customers
  • Develop searchable libraries and FAQs
  • Create and share documents

SugarCRM For Dummies will get you quickly up to speed on this customer relationship management software so you can enhance your business.

Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

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SugarCRM For Dummies ePub (Adobe DRM) download by Karen S. Fredricks
For Dummies, January 2009
ISBN: 9780470448380
EAN:  9780470448380
ePub (Adobe DRM)
eBook price: $19.99
SugarCRM For Dummies PDF (Adobe DRM) download by Karen S. Fredricks
For Dummies, January 2009
ISBN: 9780470448373
EAN:  9780470448373
PDF (Adobe DRM)
eBook price: $19.99
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