Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It! PDF (Adobe DRM) download by Jeff Gee

Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!

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McGraw-Hill
Publication date: December 2000
ISBN: 9780071367905
Digital Book format: PDF (Adobe DRM)

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Unlike other customer service books, Jeff and Valerie Gee's concise motivational book is written both for executives and managers, but for the millions of front-line workers who serve customers directly.
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ENG
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