Switchpoints: Culture Change on the Fast Track to Business Success PDF (Adobe DRM) download by Les Dakens

Switchpoints: Culture Change on the Fast Track to Business Success

Wiley
Publication date: October 2008
ISBN: 9780470407301
Digital Book format: PDF (Adobe DRM)

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A compelling story of culture's role in transforming business results, from the experts who achieved it

CN (Canadian National Railway Company and its subsidiaries) went from worst to first in a few short years, rising to become the top-performing North American railroad, and a favorite among customers and investors alike. SwitchPoints tracks the way in which a company-wide culture change transformed this transportation giant into an even stronger, more profitable company. Through this book, two CN executives share their story with the help of the Continuous Learning Group (CLG) consultants who aided them in the culture change process. Some of the important issues addressed include recognizing when a company is in disarray; using the "Five Guiding Principles" of service, cost control, asset utilization, safety, and people to outperform the competition; and focusing on Q4 Leadership to achieve sustainable results. Changing the culture of a company can be difficult, but with the information and practical advice found in SwitchPoints, leaders can improve the performance and profitability of any organization.

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Switchpoints: Culture Change on the Fast Track to Business Success PDF (Adobe DRM) download by Les Dakens
Wiley, October 2008
ISBN: 9780470407301
EAN:  9780470407301
PDF (Adobe DRM)
eBook price: $19.99
Switchpoints: Culture Change on the Fast Track to Business Success ePub (Adobe DRM) download by Les Dakens
Wiley, December 2008
ISBN: 9780470449431
EAN:  9780470449431
ePub (Adobe DRM)
eBook price: $19.99