Telemarketing, Cold Calling and Appointment Making - The Easy Step by Step Guide PDF (Adobe DRM) download by Pauline Rowson

Telemarketing, Cold Calling and Appointment Making - The Easy Step by Step Guide

Rowmark
Publication date: September 2007
ISBN: 9780954804503
Digital Book format: PDF (Adobe DRM)

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Telemarketing presents companies with some great opportunities for increasing sales and maintaining customer loyalty. This easy to follow guide contains everything you need to know about how to build your business by telephone. This book covers: * how to get through to the decision maker; * how to open the telephone conversation and structure your call; * how to build rapport; how to handle objections; * how to close the call and secure your objectives.
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