The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationships PDF (Adobe DRM) download by Bryan P. Bergeron

The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationships

By Bryan P. Bergeron and Ray Kurzweil

Business & Economics : Customer Relations | Business & Economics : Marketing - General | Computers : Electronic Commerce
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McGraw-Hill
Publication date: December 2000
ISBN: 9780071376556
Digital Book format: PDF (Adobe DRM)

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The Eternal E-Customer focuses on getting ebusinesses to the next level of customer loyalty.
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