The Southwest Airlines Way PDF (Adobe DRM) download by Jody Hoffer Gittell

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Drawing on extensive research and interviews with frontline Southwest employees, managers, and senior executivesB-B-The Southwest Airlines Way explains how Southwest's relationship-based performance principles can be adopted by managers in any industry, with dramatic results.
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The Southwest Airlines Way ePub (Adobe DRM) download by Jody Hoffer Gittell
The Southwest Airlines Way
Jody Hoffer Gittell
McGraw-Hill, January 2003
ISBN: 9780071458276
Format: ePub
List Price: $17.00 Our price: $13.99
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