The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time: Creating Lasting Excellence One Small Step at a Time (eBook) ePub (Adobe DRM) download by Leigh Ann Hirschman

The Spirit of Kaizen: Creating Lasting Excellence One Small Step at a Time: Creating Lasting Excellence One Small Step at a Time (eBook)

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McGraw-Hill
Publication date: October 2012
ISBN: 9780071796187
Digital Book format: ePub (Adobe DRM)

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The easy-to-implement guide to driving organizational change by applying the proven concept of kaizen

UCLA psychologist and organizational consultant Dr. Robert Maurer provides a simple and proven effective technique for making major changes with minimal disruption. Applying the operational concept of kaizen—small, continual improvements—to common management challenges, managers can drive major improvements with a series of well-planned techniques for boosting quality, innovation, sales, and morale.

Robert Maurer, Ph.D., teaches at UCLA and University of Washington Schools of Medicine. He is the director of the consulting firm Science of Excellence. His previous book, One Small Step Can Change Your Life was a finalst for the Books for a Better Life Award.

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