Toward a Culture of Consequences: Performance-Based Accountability Systems for Public Services PDF (Adobe DRM) download by Frank Camm

Toward a Culture of Consequences: Performance-Based Accountability Systems for Public Services

Rand Corporation
Publication date: August 2010
ISBN: 9780833050830
Digital Book format: PDF (Adobe DRM)

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Performance-based accountability systems (PBASs) link incentives to measured performance to improve services to the public. Research suggests that PBASs influence provider behaviors, but little is known about PBAS effectiveness at achieving performance goals. This study examines nine PBASs that are drawn from five sectors: child care, education, health care, public health emergency preparedness, and transportation.
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