When the Inevitable Surprises Occur. . . Are You Ready to Diffuse the Situation with the Right Questions? PDF (Adobe DRM) download by Terry J. Fadem

When the Inevitable Surprises Occur. . . Are You Ready to Diffuse the Situation with the Right Questions?

FT Press
Publication date: February 2010
ISBN: 9780137061235
Digital Book format: PDF (Adobe DRM)

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Ask the right questions to recover from any surprise and transform shocks into breakthroughs!

CEO: Earl, can we count on you to reduce your costs by 20%?

Earl: You’ll have to do it without me.

CEO: Did you just resign?

Earl: Yes.

Would you be prepared to deal with such an unexpected response? Most of us aren’t. Here’s an effective, question-based strategy for handling surprise...

If you liked this Element, read more from Terry Fadem, including The Art of Asking: Ask Better Questions, Get Better Answers (ISBN: 9780137144242).

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When the Inevitable Surprises Occur. . . Are You Ready to Diffuse the Situation with the Right Questions? PDF (Adobe DRM) download by Terry J. Fadem
FT Press, February 2010
ISBN: 9780137061235
EAN:  9780137061235
PDF (Adobe DRM)
List Price: $2.49 eBook price: $1.99
When the Inevitable Surprises Occur. . . Are You Ready to Diffuse the Situation with the Right Questions? ePub (Adobe DRM) download by Terry J. Fadem
FT Press, February 2010
ISBN: 9780132143554
EAN:  9780132143554
ePub (Adobe DRM)
List Price: $2.49 eBook price: $1.99
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