Workscripts: Perfect Phrases for High-Stakes Conversations ePub (Adobe DRM) download by Mark Levine

Workscripts: Perfect Phrases for High-Stakes Conversations

Wiley
Publication date: November 2010
ISBN: 9780470912645
Digital Book format: ePub (Adobe DRM)

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What to say in today's toughest workplace situations
Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed.
Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including:
• Negotiating severance
• Performance reviews
• Responding to a pay cut
• Asking for a raise or promotion
• Terminating a friend
• Job interviews
• Dealing with difficult bosses
• And many more
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