eBooks - Business - Marketing - Robert L. Jolles - Customer Centered Selling: Eight Steps To Success From The Worlds Best Sales Force
Customer Centered Selling: Eight Steps To Success From The Worlds Best Sales Force eBooks
by Robert L. Jolles
|
Platforms
Windows 98SE+, Mac OS X+, Palm Features
|
Availability:
Download Now
|
|
Platforms
Windows 98+, Tablet PC, Pocket PC 2003 Features
|
Availability:
Download Now
|
|
Platforms
All Palm & Pocket PC handheld devices plus all Windows and Macintosh computers. Features
|
Availability:
Download Now
|
Customer Centered Selling: Eight Steps To Success From The Worlds Best Sales Force Summary
|
Customer Centered Selling teaches you the secret of the world-famous Xerox sales training program. The secret, Robert Jolles reveals, is reversing the conventional selling practice of searching for customer needs. To truly create urgency, you must focus instead on the customer's problems and decision-making process. Jolles provides a systematic, repeatable, predictable approach that teaches you to anticipate and influence behavior as the customer moves through an eight-stage "decision cycle" and ultimately discovers his or her needs. The book includes a series of case studies, activities, and exercises that enable you to better understand the principles being taught, so you can immediately apply them to your own unique scenarios. This book is a "must read" for all sales professionals, sales managers, and managers in need of a disciplined approach to persuading others. |
|
|
eBooks - Titles - Authors - Business - Marketing - Robert L. Jolles - Customer Centered Selling: Eight Steps To Success From The Worlds Best Sales Force eBooks