Customer Service Form

Help Form Instructions

View Orders: Need to download your eBook? Login to our View Orders area.

FAQ: The FAQ has answers to many common questions.

Order Number: Your order number is near the top of your order confirmation email.

Email Address: Please use a current and active email address. We want to be able to respond to your question.

Your Question: To help us help you, please include a detailed explanation of your question. As best as you can, explain exactly what the problem is. Include any error messages you've seen, and remember to tell us what you were trying to do when the problem occurred.

Time of Response: We make every effort to respond to your question as soon as possible. Most questions are responded to within 24 hours, Sunday-Friday.

Authors and Publishers: For questions related to eBooks that you're selling at eBookMall, or how to sell eBooks at eBookMall, please visit the Publishing Center.

Customer Service Help Form

Name:
Email:
Order Number:
Order Date:

	eBook(s) in Question
eBook Title:
Format:
OR:	I'm having trouble with all of the eBooks from my order.

I want to read eBooks on:

I'm downloading my eBooks using:

Question: