Palm eBook FAQs

What is a Palm eBook?

What software do I need to read Palm eBooks?

On what computers/devices can I read Palm eBooks?

Why should I use the Palm eBook format instead of another format?

How do I install eReader on my PDA?

How do I get eBooks from my computer onto my Palm?

My eBook is requesting that I enter Purchaser's Name and Unlock Code but I don't remember what they are.

I Hot Synced my eBook to my Palm, but now I can't find it.

Which devices can I use Palm eBooks on?

Q: What is a Palm eBook?
A: An eBook made to be read with the eReader software.

Q: What software do I need to read Palm eBooks?
A: eReader. It's free and can be downloaded for your PDA or computer here.

Q: On what computers/devices can I read Palm eBooks?
A: Palm eBooks can be read on your Palm PDA, Pocket PC, Windows PC, and Macintosh computer. Visit the Palm eReader software page to get the reader you need.

Q: Why should I use the Palm eBook format instead of another format?
A: Palm eReader is a great format for Palms and Pocket PCs. They are easy to download and load onto your device. eBookMall highly recommends Palm eBooks for Palm and Pocket PC reading.

Q: How do I install eReader on my PDA?
A: Follow these steps:

1. Un-zip the file you downloaded with a program such as WinZip (www.winzip.com.)

2. Launch the Palm Desktop tool.

3. On the left-hand side of the application window you will see "Install." Click on "Install."

NOTE: On Mac Palm Desktop select "Install Handheld Files..." from the HotSync menu.

4. A dialog box will pop up. Click on "Add."

5. Browse to the files you unzipped. Select eReader.prc (double-click on it).

6. Click "Done." Then click OK.

7. HotSync your Palm OS device as you normally do.

Note to first-time customers:
You will initially find eReader under "Unfiled" applications.

Q: How do I get eBooks from my computer onto my Palm?
A: HotSync your eBooks.

1. Double click on the eBook that you downloaded.

2. A little window will pop up asking you to choose a user. Select your user, then click OK.

3. Now you'll be in the Install Tool. The file you double-clicked on should show up in the white area.

4. Click the Done button in the lower right corner.

5. Perform a HotSync on your PDA.

Q: My eBook is requesting that I enter Purchaser's Name and Unlock Code but I don't remember what they are.
A: You can login to the View Orders area to retrieve them.

Q: I Hot Synced my eBook to my Palm, but now I can't find it.
A: Do you have any reader software on your Palm? If not, install eReader.

Q: Which devices can I use Palm eBooks on?
A: Any handheld device running the Palm OS, version 2.0 and above.