Clients for Life: How Great Professionals Develop Breakthrough Relationships ePub (Adobe DRM) download by Jagdish Sheth

Clients for Life: How Great Professionals Develop Breakthrough Relationships

Simon & Schuster
Publication date: February 2001
ISBN: 9780743215091
Digital Book format: ePub (Adobe DRM)

Buy ePub

Our price:
$12.99
Finally, the book that all professionals frustrated with fleeting client loyalty and relentless price pressure have waited for -- the first in-depth, client-tested guide to developing lasting business relationships. What separates extraordinary professionals from ordinary ones? Why are some professionals always drawn into their clients' inner circle of advisers, while others are employed on a one-shot basis and treated like vendors? Based on groundbreaking research, Clients for Life sets forth a comprehensive framework for how professionals in all fields can develop breakthrough relationships with their clients and enjoy enduring client loyalty. Drawing on insights from extensive interviews with both leading CEOs and today's most prominent client advisers, Jagdish Sheth and Andrew Sobel debunk the conventional wisdom about professional success -- "find a specialty, do good work" -- as hopelessly inadequate in a world where clients have unlimited access to information and expertise. The authors replace these tired conventions with an innovative blueprint, supported by over one hundred case studies and examples drawn from consulting, financial services, law, technology, and other fields, for how you can evolve from an expert for hire -- a commodity -- to an extraordinary adviser. Riveting portraits of both exceptional contemporary professionals and legendary advisers such as Aristotle, Thomas More, Niccolòograve; Machiavelli, and J. P. Morgan reveal how great client relationships are achieved in practice. Readers will learn, for example, to develop selfless independence, which tempers complete emotional, intellectual, and financial independence with a powerful commitment to client needs; to become deep generalists and overcome the narrow perspective caused by specialization; to systematically build lifelong trust; and to cultivate the power of synthesis -- big-picture thinking -- that is so highly valued by clients. Acclaimed by leading management thinkers, Clients for Life clearly illustrates the most important attributes and strategies of extraordinary client advisers and shows how you can use them to enrich your own relationships. It provides sophisticated professionals with the tools and insights they need to reap the rewards of lifetime client loyalty.
Please sign in to review this product.
Devices:
Clients for Life ePub (Adobe DRM) can be read on any device that can open ePub (Adobe DRM) files.

File Size:
1213 Kb
Language:
ENG
Copy From Text:
Enabled and unlimited.
Printing:
Enabled and unlimited.
Other books by Jagdish Sheth
The 4 A's of Marketing ePub (Adobe DRM) download by Jagdish Sheth
The 4 A's of Marketing
Jagdish Sheth & Rajendra Sisodia
Routledge, December 2011
ISBN: 9780415898348
Format: ePub
List Price: $49.95 Our price: $46.99
Firms of Endearment: How World-Class Companies Profit from Passion and Purpose PDF (Adobe DRM) download by Sheth N. Jagdish
Firms of Endearment: How World-Class Companies Profit from Passion and Purpose
Sheth N. Jagdish & Jagdish Sheth & Jagdish N. Sheth & Rajendra Sisodia & Rajendra S. Sisodia & David Wolfe & David B. Wolfe
Wharton School Publishing, January 2007
ISBN: 9780131873728
Format: PDF, ePub
List Price: $43.99 Our price: $38.99
The Rule of Three: Surviving and Thriving in Competitive Markets ePub (Adobe DRM) download by Jagdish Sheth
The Rule of Three
Jagdish Sheth & Rajendra Sisodia
Free Press, May 2002
ISBN: 9781439172933
Format: ePub
Our price: $14.99
ValueSpace: Winning the Battle for Market Leadership PDF (Adobe DRM) download by Banwari Mittal
Valuespace: Winning the Battle for Market Leadership
Banwari Mittal & Jagdish Sheth & Jagdish N. Sheth
McGraw-Hill, May 2001
ISBN: 9780071375276
Format: PDF
List Price: $30.95 Our price: $27.99