Coaching Knock Your Socks Off Service ePub (Adobe DRM) download by Kristin Anderson

Coaching Knock Your Socks Off Service

Amacom
Publication date: October 1996
ISBN: 9780814415818
Digital Book format: ePub (Adobe DRM)

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Knock your socks off service doesn't just happen. It requires coaching on an ongoing basis. Now, thanks to authors Kristin Anderson and Ron Zemke, supervisors have a practical guide to the day-to-day challenges that arise in training superior customer service people.
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