Configuration Management: Expert guidance for IT service managers and practitioners ePub (Adobe DRM) download by Shirley Lacy

Configuration Management: Expert guidance for IT service managers and practitioners

BCS, The Chartered Institute for IT
Publication date: February 2014
ISBN: 9781780172309
Digital Book format: ePub (Adobe DRM)

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Configuration management is the tracking, recording and monitoring of the elements of a business IT system and any changes and developments. Invaluable to IT professionals and to technology-savvy business managers who need to use automated business services, this revised edition is updated to reflect latest IT service management practice.
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