Critical Conversations For Dummies PDF (Adobe DRM) download by Christina Tangora Schlachter

Critical Conversations For Dummies

For Dummies
Publication date: February 2013
ISBN: 9781118502402
Digital Book format: PDF (Adobe DRM)


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The easy way to communicate best when it matters most

Most people are aware of the importance of handling critical conversations well. However, when it comes down to actually being in a difficult situation that calls for key communication skills, many do not know how to practically apply their own thoughts.

Critical Conversations For Dummies is a step-by-step reference for the variety of crucial conversations life presents in the workforce. It's packed with strategies for preparing for high-stakes situations; being persuasive (not abrasive); knowing the value of assertive communication; resolving failed promises and missed deadlines; maintaining morale when firing staff; getting new employees off on the right foot; managing staff relations and strengthening team relationships; understanding audience needs and motivations to get positive results; altering confrontational language to cooperative language during difficult conversations; and building relationships in the face of conflict.

  • Improve communication skills in crucial conversations
  • Avoid common pitfalls and emotional tendencies
  • Discover the benefits of success in crucial conversations

This book is especially relevant to the hundreds of thousands of leaders who are tasked with multiple duties, whether addressing complex problems from stakeholders or achieving exceptional results from staff.

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Critical Conversations For Dummies PDF (Adobe DRM) download by Christina Tangora Schlachter
For Dummies, February 2013
ISBN: 9781118502402
EAN:  9781118502402
PDF (Adobe DRM)
eBook price: $12.99
Critical Conversations For Dummies ePub (Adobe DRM) download by Christina Tangora Schlachter
For Dummies, March 2013
ISBN: 9781118502471
EAN:  9781118502471
ePub (Adobe DRM)
eBook price: $12.99