How Business Leaders Avoid Conflict (Collection) PDF (Adobe DRM) download by Michael Roberto

How Business Leaders Avoid Conflict (Collection)

FT Press
Publication date: August 2013
ISBN: 9780133741117
Digital Book format: PDF (Adobe DRM)

Buy PDF

List price:
$62.99
Our price:
$59.99

You save: $3.00 (5%)
Why Great Leaders Don't Take Yes for an Answer, Second Edition offers a powerful framework every leader can use to promote honest, constructive dissent and skepticism; test their assumptions; more thoroughly consider "best alternatives"; make better choices, and align organizations to act on their decisions. In this new edition, Roberto presents new cases from Google, Ford, Intuit, and others, plus expands coverage to more deeply illuminate his decision-making approach. Offering both positive and negative examples, he presents a well rounded view of how to determine when "yes" means "yes," when it doesn't, and what to do when it doesn't. Roberto explains why "good process entails the astute management of the social, political, and emotional aspects of decision making" -- in other words, why effective leaders are well served by carefully "deciding how to decide." Know What You Don’t Know: How Great Leaders Prevent Problems Before They Happen lays out the key skills and capabilities required to ensure that problems do not remain hidden in your organization. It explains how leaders can become effective problem finders, unearthing problems before they destroy an organization. The book explains how leaders can become an anthropologist, going out and observing how employees, customers, and suppliers actually behave. It then goes on to present how they can circumvent the gatekeepers, so they can go directly to the source to see and hear the raw data; hunt for patterns, including refining your individual and collective pattern recognition capability; "connect the dots" among issues that may initially seem unrelated, but in fact, have a great deal in common; give front-line employees training in a communication technique; encourage useful mistakes, including creating a "Red Pencil Award"; and watch the game film, where leaders reflect systematically on their own organization's conduct and performance, as well as on the behavior and performance of competitors.
Please sign in to review this product.
Format:
Devices:
How Business Leaders Avoid Conflict (Collection) PDF (Adobe DRM) can be read on any device that can open PDF (Adobe DRM) files.

File Size:
2800 Kb
Language:
ENG
Copy From Text:
Enabled. Limit of 30 selections within 30 days.
Printing:
Enabled. Limit of 30 pages within 30 days.
How Business Leaders Avoid Conflict (Collection) PDF (Adobe DRM) download by Michael Roberto
FT Press, August 2013
ISBN: 9780133741117
EAN:  9780133741117
PDF (Adobe DRM)
List Price: $62.99 eBook price: $59.99
How Business Leaders Avoid Conflict (Collection) ePub (Adobe DRM) download by Michael Roberto
FT Press, August 2013
ISBN: 9780133577778
EAN:  9780133577778
ePub (Adobe DRM)
List Price: $62.99 eBook price: $59.99