Instant Messaging Rules PDF (Adobe DRM) download by Nancy Flynn

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"As instant messaging (IM) quickly gains popularity, organizations need to address the potentially costly challenges it brings to the workplace. Instant Messaging Rules helps you maximize the business potential of IM technology, while establishing and enforcing essential rules and policies to protect your company. Because IM creates a written, legal record of what goes on in your organization-and its personal use can run the risk of negatively impacting office productivity- Instant Messaging Rules gives you sample policies and best practices for IM usage, covering essential areas like security, training, management, and legal issues. It is an essential, timely guide that will help you take control of this important, cutting-edge tool."
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