Integrity Matters: Trust Is the Bedrock of Success PDF (Adobe DRM) download by Alan Lurie

Integrity Matters: Trust Is the Bedrock of Success

FT Press
Publication date: February 2010
ISBN: 9780137039807
Digital Book format: PDF (Adobe DRM)

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A complete, realistic, and proven process for rebuilding lost credibility, one step at a time—no matter why you lost it.

Many of us are familiar with customer service situations that were seriously blown by someone, but the way in which the problem was corrected caused us to think even more positively about the experience than we might have if the problem had not occurred in the first place. Take, for instance...

If you liked this Element, read more from Sandy Allgeier, including The Personal Credibility Factor: How to Get It, Keep It, and Get It Back (If You've Lost It) (ISBN: 9780132082792).

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Integrity Matters: Trust Is the Bedrock of Success PDF (Adobe DRM) download by Alan Lurie
FT Press, February 2010
ISBN: 9780137039807
EAN:  9780137039807
PDF (Adobe DRM)
List Price: $2.49 eBook price: $1.99
Integrity Matters: Trust Is the Bedrock of Success ePub (Adobe DRM) download by Alan Lurie
FT Press, February 2010
ISBN: 9780137040438
EAN:  9780137040438
ePub (Adobe DRM)
List Price: $2.49 eBook price: $1.99
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