ISO/IEC 20000: An Introduction to the global standard for service management PDF (Adobe DRM) download by David Clifford

ISO/IEC 20000: An Introduction to the global standard for service management

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Publication date: November 2011
ISBN: 9781849283151
Digital Book format: PDF (Adobe DRM)

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This pocket guide is intended to be a handy reference tool that contains, in one place, some of the key information that those working with ISO/IEC 20000 (Part 1, Edition 2, 2011) may need.
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ISO/IEC 20000: An Introduction to the global standard for service management PDF (Adobe DRM) download by David Clifford
ITGP, November 2011
ISBN: 9781849283151
EAN:  9781849283151
PDF (Adobe DRM)
List Price: $18.50 eBook price: $15.99
ISO/IEC 20000: An Introduction to the global standard for service management ePub (Adobe DRM) download by David Clifford
ITGP, November 2011
ISBN: 9781849283168
EAN:  9781849283168
ePub (Adobe DRM)
List Price: $18.50 eBook price: $15.99
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