The Butler Experience: A Better Customer Service Environment ePub (Adobe DRM) download by Rowland Brian

The Butler Experience: A Better Customer Service Environment

Brian Rowland
Publication date: June 2017
ISBN: 9780692910825
Digital Book format: ePub (Adobe DRM)

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IMAGINE having a voice in helping your company improve customer service by building butlers within your professional environment. No, not a butler to manage your day and make home or office run smoothly; rather a customer service butler who knows the importance of quality service and professionalism. The Butler Experience is based on a true story about an employee who changed the way an organization provides customer service. The book identifies common gaps in the corporate customer service culture and provides hands-on and effective solution, resources and tools to help you build butlers within your own organization.

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Language:
ENG
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