The Human Touch: Personal skills for professional success ePub (Adobe DRM) download by James Cadle

The Human Touch: Personal skills for professional success

BCS, The Chartered Institute for IT
Publication date: December 2012
ISBN: 9781780171388
Digital Book format: ePub (Adobe DRM)

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Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
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