The Waiter & Waitress and Wait Staff Training Handbook: A Complete Guide to the Proper Steps in Service for Food & Beverage Employees ePub (Adobe DRM) download by Lora Arduser

The Waiter & Waitress and Wait Staff Training Handbook: A Complete Guide to the Proper Steps in Service for Food & Beverage Employees

Atlantic Publishing Group, Inc.
Publication date: October 2013
ISBN: 9781601380906
Digital Book format: ePub (Adobe DRM)

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This training handbook was designed for use by all food service serving staff members. The guide covers every aspect of restaurant customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person. The detailed performance of each position is described for different types of establishments, and all types of service including French, American, English, Russian, Family-Style and Banquet. It provides step-by-step instructions on: hosting, seating guests, taking/filling orders, loading/unloading trays, table side service, setting an elegant table, folding napkins, centerpieces, promoting specials, promoting side orders, handling problems, difficult customers, managing tips and taxes, getting customers to order quickly, handling questions, handling the check and money. Plus, learn advanced serving techniques such as flambe and carving meats, fish, and fruits. It also features a chapter devoted exclusively to food safety and sanitation. Whether it's your first day on the job or you are a twenty year veteran you are bound to learn a lot. Food service managers will find this book to be an excellent foundation for your organizations training program.
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The Waiter & Waitress and Wait Staff Training Handbook: A Complete Guide to the Proper Steps in Service for Food & Beverage Employees PDF (Adobe DRM) download by Lora Arduser
Atlantic Publishing Group, December 2005
ISBN: 9787772503410
EAN:  9787772503410
PDF (Adobe DRM)
List Price: $29.95 eBook price: $25.99
The Waiter & Waitress and Wait Staff Training Handbook: A Complete Guide to the Proper Steps in Service for Food & Beverage Employees ePub (Adobe DRM) download by Lora Arduser
Atlantic Publishing Group, Inc., October 2013
ISBN: 9781601380906
EAN:  9781601380906
ePub (Adobe DRM)
List Price: $19.95 eBook price: $17.99
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