Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and Information Utilization ePub (Adobe DRM) download by David Loshin

Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and Information Utilization

Morgan Kaufmann
Publication date: November 2013
ISBN: 9780124115132
Digital Book format: ePub (Adobe DRM)

Buy ePub

List price:
$29.95
Our price:
$27.99

You save: $1.96 (7%)

Using Information to Develop a Culture of Customer Centricity sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. The book begins with an overview list of 8-10 precepts associated with a business-focused view of the knowledge necessary for developing customer-oriented business processes that lead to excellent customer experiences resulting in increased revenues. Each chapter delves into each precept in more detail.

Please sign in to review this product.
Devices:
Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and Information Utilization ePub (Adobe DRM) can be read on any device that can open ePub (Adobe DRM) files.

File Size:
1855 Kb
Language:
ENG
Copy From Text:
Enabled and unlimited.
Printing:
Enabled and unlimited.
Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and Information Utilization ePub (Adobe DRM) download by David Loshin
Morgan Kaufmann, November 2013
ISBN: 9780124115132
EAN:  9780124115132
ePub (Adobe DRM)
List Price: $29.95 eBook price: $27.99
Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and Information Utilization PDF (Adobe DRM) download by David Loshin
Morgan Kaufmann, November 2013
ISBN: 9780124115132
EAN:  2370006065609
PDF (Adobe DRM)
List Price: $29.95 eBook price: $27.99
Other books by David Loshin
High Performance Computing Demystified PDF (Adobe DRM) download by David Loshin
High Performance Computing Demystified
David Loshin
Academic Press, May 2014
ISBN: 9780124558250
Format: PDF
List Price: $72.95 Our price: $67.99
Big Data Analytics: From Strategic Planning to Enterprise Integration with Tools, Techniques, NoSQL, and Graph ePub (Adobe DRM) download by David Loshin
Big Data Analytics: From Strategic Planning to Enterprise Integration with Tools, Techniques, NoSQL, and Graph
David Loshin
Morgan Kaufmann, August 2013
ISBN: 9780124173194
Format: ePub, PDF
List Price: $29.95 Our price: $27.99
Business Intelligence: The Savvy Manager's Guide ePub (Adobe DRM) download by David Loshin
Business Intelligence: The Savvy Manager's Guide
David Loshin
Morgan Kaufmann, September 2012
ISBN: 9780123858894
Format: ePub, PDF
List Price: $53.95 Our price: $49.99
The Practitioner's Guide to Data Quality Improvement PDF (Adobe DRM) download by David Loshin
The Practitioner's Guide to Data Quality Improvement
David Loshin
Elsevier S&T, October 2010
ISBN: 9780123737175
Format: PDF, ePub
List Price: $61.95 Our price: $57.99